Resilient leaders are always challenging themselves, their assumptions, their beliefs, their motivations, increasing self-awareness, investing in themselves, new skills, and new concepts.
The LCI is a rigorous assessment of the most critical leader capabilities. Drawing on decades of experience working with executives in top performing organizations, LRI researchers and executive coaches designed the LCI to generate deep insights into the unique capabilities of leaders. To facilitate the interpretation of results, the LCI report is designed with a couple of unique features, including a one-page data summary with top performer norm comparisons, self-other alignment calculation, and the Leader Capabilities plot to highlight the most critical competencies to the leader’s role.
Core 20 is a short, multi-rater “360” assessment and consists of 20 behavioral statements. It is designed to provide leaders a snap-shot of the most critical behaviors for success as a leader.
LRI’s Multi-Rater Feedback Platform, called the Core Credibility 360 Platform, is a 360 processing platform that allows clients to tailor their 360 surveys to match the culture and values of their organization.
Colleagues provide confidential quantitative and qualitative feedback online on a wide variety of organizational issues.
You’ll receive clear, actionable insights—not just data. We help you understand what’s driving performance and how to improve it.
LRI then advises clients on the development and execution of action plans for improvement, and follow-up processes are developed to ensure accountability and impact.
Our research staff can also provide customized analyses of data and comparisons between a client’s organization scores and scores associated with top performing organizations. With experienced research team members on staff, LRI is able to mine a client’s survey results and identify items that are predictive of key outcomes, items that best differentiate group membership, differences among or between groups, linkages across data sets (e.g., between colleague satisfaction or turnover data), and more.
LRI has developed a number of different types of surveys that clients can use “off the shelf” or as a starting point for developing their own customized assessment process.
LRI conducts research to improve client loyalty for business-to-business (B2B) and business to consumer (B2C) firms. Data serves as a catalyst to change employee behaviors and organizational culture. The mission is to create loyalty between our clients and their customers by shifting their relationship from that of vendor and purchaser to that of true and valued business partners, by:
It is simply not enough to believe that your training program or other initiative is having an impact on your organization. You need to measure the impact so that others believe it, too! LRI can assist you in deciding what to measure, how to measure it, and how to communicate the results to key stakeholders. Research methodology and deliverables are tailored to the specific needs of the project.
Using benchmarks provides context and a standard of comparison for survey results and interpretation. Although organizations may turn to consortia (i.e., Mayflower Group or industry groups) or samples of convenience from consulting firms, there are concerns involved with using external benchmarks to maximize organizational performance:
Other benchmarks might come from organizations that are not comparable in size, industry, and demographics.
Additionally, many times there is a negative return on investment, such as lost manager time on required committee work/attending meetings, expensive membership fees, or lost opportunities to increase employee performance due to rationalizing away survey results.
Therefore, surveys results need to be examined in light of relevant comparisons, such as internal benchmarks. Using internal benchmarks maximizes value and facilitates interpretation of your own data. LRI will work with you to develop your own internal benchmarks that are customized to your organization’s unique circumstance.
LRI conducts rigorous analyses of written comments that extract key behaviors and themes that can then be further quantified and linked to other numerical data for deeper insights. Trained analysts are used to create and leverage comment coding models to extract insights from comments.
Typical projects include organizational surveys and multi-rater surveys; it is extremely helpful in defining key areas for learning and development teams to target in their initiatives. Also very helpful in validating customized surveys to ensure the right set of items is being assessed on the survey.
LRI works with clients to link different data sets together to drive deeper insights. LRI can work with clients to examine how different data sets can link together, assess the quality of the data in the different data sets, and provide guidance regarding how to set up and analyze data that are housed in different data sets.
LRI researchers are also capable of partnering with clients to develop statistical models that can predict outcomes of interest. For example, LRI can work with clients to develop statistical models to predict the retention or attrition of top talent, or statistical models that predict the retention of high-value customers.
LRI can increase the validity of a client’s hiring and promotion decisions to improve its bottom line. Tools and techniques created by LRI include Capabilities/Competencies Models, Interview Guides, Performance Management Tools, and much more.
LRI’s team can assist Human Resource professionals in supporting interview processes with the selection or custom-design of measures of achievement and personality that are easily administered and scored and are predictive of an organization’s desired behavioral outcomes.
Making wise selection/promotion/succession decisions can result in higher standards of customer service, reduced turnover rates, ability to predict how an individual will adapt to the organization’s culture, and success at promoting talented colleagues to key management positions.
At its core, the LRI Research Services Team is a community of I/O psychologists that are vested in incorporating cutting edge, empirically-based methodologies with the needs of clients. Founded and led by Dr. Steven M. Rumery, the Research Services Team aims to examine business issues and opportunities with scientific rigor. Our passion is to help clients discover new and deeper insights into personal and organizational leadership.
Members of the Research Services Team work in a wide range of applied and academic settings which contributes to diverse perspectives and solutions. The goal of our team is to develop and disseminate practical, data-driven deliverables.
