There’s no framework or solution we offer our clients that isn’t born of empirical support. In partnership with our clients, we provide the tools to assess and meet leaders’ needs, maximize leadership effectiveness and development, and build credibility as industry leaders.
As a leader, you rise to the occasion by leading yourself and becoming more of who you already are, so you can return to possibility, progress, and personal power.
Joelle K. Jay
Director, Leadership Research Institute
Credibility Enhancement
LRI has conducted research in order to better understand the impact of credibility on interactions in the workplace. Credibility plays an important role in interpersonal dynamics, and it impacts on how both individual contributors and leaders are perceived within the organization, and on how the organization is perceived and positioned externally.
We work on increasing and enhancing the credibility of individuals and of organizations, both inside and outside the organization
Leadership as a Form of Customer Service
We believe that effective leadership necessarily involves dealing with other members of the organization using a customer service mindset, in which the individual needs and interests of the other person are taken into consideration and addressed. Through the application of this approach, a leader makes decisions that allows individuals to capitalize on their strengths and skills. An effective leader understands that not all people are capable of performing all tasks with equal proficiency.
A responsive style of leadership results greater employee engagement, which in turn leads to highly improved employee satisfaction and dramatically increased overall productivity.
Feedback
As a research driven organization, and as one of the early adopters of feedback as a critical part of the improvement process, we have highly developed, specialized expertise in helping our clients make use of feedback as one of their most valuable resources. We help our clients with the analysis of feedback, and we help them factor it into their plans for future improvement and growth.
Inspiring Change
Change is a constant in today’s business world. Leading organizations embrace it as a business tool rather than focusing on minimizing its impact. LRI works with clients to build a culture that inspires change and embraces the value it brings.
Emotional Intelligence
Leaders with strong EQ create teams that perform better—and stay longer. We help you build the emotional agility to lead in today’s environment. We help our clients understand the importance and impact of emotional intelligence, and we develop strategies and plans that communicate messages that respect and accommodate emotional sensitivities and the potential for differences in perspective and interpretation between individuals.
Performance Solutions
LRI believes that human talent is key to the success of a business. We partner with clients to design, plan and execute on performance solutions that ensure that every effort is made to have the best person for the role in the job, and we design systems for regular evaluation to ensure that ongoing performance along key dimensions is appropriately measured, recognized and rewarded.
Improving Team Dynamics
LRI understands the value of teamwork, and the positive impact that team synergies can have on the bottom line. We help our clients manage team dynamics and we help them optimize both individual and team performance.
